Manage your Policy | Aviva India

Manage your Policy

Change the Name updated in the policy details

You need to:

  • Submit a duly signed written request letter / endorsement form stating the new name
  • Valid name proof
  • Original policy documents.
  • Courier the request along with required documents to our Corporate Office for further processing

Rectify the Date of Birth updated in the policy details

You need to:

  • Submit a duly signed written request letter / endorsement form from the stating the new date of birth
  • Valid birth proof.
  • Original policy documents.
  • Courier the request along with required documents to our Corporate Office for further processing

Change the address of my policy

You need to:

  • Submit a duly signed written request letter / endorsement form from the policy holder stating the new address
  • Self attested valid address proof
  • Courier the request along with required documents to our Corporate Office for further processing

Change the Nominee of my policy

A nominee is the person who would receive the sum assured or benefits in the eventuality of the policyholders' death. During the tenure of the policy you could change your nominee or the percentage he should receive.

  • Complete the endorsement request form with the name, date of birth, relation and percentage of the amount, of the nominee
  • If you are nominating a minor, appoint a suitable guardian for the minor, by filling in his details. The request needs to be signed by the guardian also.
  • The duly signed nomination form needs to be signed by a witness.
  • Courier the request along with required documents to our Corporate Office for further processing

Change my Premium Payment Mode

Premium payment could be done through a cheque or demand draft, direct debit from your account or from your credit card.

  • Fill up the endorsement form.
  • If mode of payment has to be changed to direct debit then fill up the direct debit mandate instruction
  • Courier the completed request form with client id and policy number, the debit mandate and the relevant charge slip to our Corporate Office

Change my Premium Frequency

You need to:

  • Submit a duly signed endorsement form from yourself and a witness.
  • Please mention the revised premium frequency - monthly, quarterly, half yearly or annual mode
  • If you chose monthly, the payment is only through direct debit or ECS mode.
  • Complete the direct debit mandate instruction form, if you chose monthly payment of premium.
  • Courier the completed request form along with debit mandate (if required) to our Corporate Office

Change my cover Level

Sum Assured refers to the amount payable upon death of the policyholder as specified in the Policy Schedule.

You (policyholder) can accordingly opt for reducing / increasing the sum assured depending upon the terms and conditions of the policy

Condition:

  • We can change the Sum Assured provided the request is received 30 days prior to policy anniversary

Requirements:

  • You need to submit a duly signed written request letter / endorsement form along with your Original Policy Documents

Apply for a Duplicate Policy

  • Please fill up a duplicate policy request form with your details such as policy number, communication address and the reason for applying for a duplicate policy.
  • Courier the completed request form to our Corporate Office

Surrender my Policy

  • Please fill up a Surrender Form with your signature
  • Attach the Original Policy Documents
  • Courier the completely filled form along with original policy documents to our Corporate Office

Note: Surrender charges applicable as per the "Standard Terms and Condition"

Reinstate my Policy

You need to:

  • Submit a duly filled and signed Reinstatement Form
  • If the policy holder is different from the life insured then form should also be signed by life insured.
  • Courier the completed request form along with related documents (if required) to our Corporate Office