Careers at Aviva

Education: Graduation/ Post Graduate or MBA from a reputed University / Institute

Eligibility: 1-6 years of relevant experience

Main Priorities:

• Responsible for achieving Insurance premium targets through the sales distribution channels & delivery on customer retention targets
• Effectively manage the sales and Onboarding of customers
• Ensure full adherence to the sales & activity management process
• Focus on 13th & 25th months Persistency and Reinstatement Bucket

Key Skills

• Should have high relationship building quotient
• Should have capability to do reference generation from Existing customers
• Problem solving and decision making capability
• Influencing and selling skills
• Aptitude for financial numbers
• Good knowledge of market/ business and competition for experienced candidates
• Having Two wheelers would be an added advantage

**Fresher’s with PGD or MBA degree from institutes of repute are also Welcome for Trainee roles.

Aviva India, a subsidiary of the global Aviva group, is a dynamic and growing player in the Indian insurance market. We offer diverse insurance and financial solutions, emphasize innovation, and prioritize sustainability.

Key Responsibilities

• As an Associate Product Manager, you will collaborate closely with the Product Manager and key stakeholders to contribute to the development of the D2C Health and Wellness mobile application.
• You will work within the Agile framework to support the product development process.
• Your role will involve learning to analyze data, share insights, and evaluate the impact of changes with the team.
• Collaboration with UX/UI designers is essential to ensure a seamless user experience.
• You will participate in defining and monitoring key performance indicators (KPIs) and app performance metrics.
• The role will also involve utilizing data insights to drive product improvements and enhance the overall app effectiveness.
• Effective communication and coordination within the team will be crucial to your success.

Key Competencies

• Has the capability to drive projects to fruition, no matter how complex or ambiguous the environment.
• Thrives in a cross-functional and fast-paced, environment. Is not afraid of rolling up their sleeves and getting their hands dirty with minute details.
• Strong problem-solving skills and a willingness to learn and adapt in the product management field.
• Effective communication and collaboration within a cross-functional team.
• Eagerness to stay updated on industry trends and integrate them into product development.

Qualifications

• Ideally, an MBA from a Tier 2 college with a focus on technology or entrepreneurship.
• Strong passion for product management, technology, APIs, and generative AI, with a willingness to learn.
• Eagerness to stay updated on technology trends, especially in the start-up ecosystem.
• Effective communication skills and the ability to work within a team.
• Excellent analytical and problem-solving skills.

Why Aviva

• Dynamic and collaborative team in a supportive and innovative work environment.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.
• Be a part of shaping the future of insurance in India.

Send your profile to Sandeep Chaudhry Sandeep.Chaudhry@avivaindia.com

Reporting to: AVP – Core Apps

Formal Qualifications: Engineering/Masters degree (BE/B.Tech/MCA)

Experience: At least 3+ Years of development experience in LIFE Asia/LIFE 400

Technical Competencies & Domain

• Sound knowledge of COBOL/AS400/Smart 400/ DB2
• Experience in Insurance policy administration system – Life Asia.
• Should have production support and development experience in LIFE Asia / LIFE 400
• Excellent coding and documentation (SRS, Low Level design documents, Unit test cases etc) skills
• Should have exposure to Insurance domain
• Development & Support experience of BOs (Business Objects) and MQ will be added advantage
• Experience in resolving all types of production issues.
• Experience in coordinating with different venders for deliverables.
• Experience in driving and managing the team.
• Understanding of IT- SDLC process.
• Sound knowledge on EOD/EOM/EOY activities and processes.

Personal Attributes / Skills

• Good team player, ability to work in a team environment.
• Good knowledge of SDLC process.
• Good Interpersonal & Communication skills.
• Capability of working under high pressure, tight schedule/timelines.
• Experience in coordinating with different venders for deliverables.

Internal Interfaces

• Interaction with various business users as and when needed.
  • Business functions of various natures e.g. Operations Sales, Finance, Actuarial
• IT projects & support teams
  • IT infrastructure, EA, testing, Business Analysis, MI etc teams

Role And Context

Purpose:The job holder will be responsible for achieving insurance policy & premium income targets through the sales distribution channels of direct sales force for his branch.

Key Responsibilities

• Conceptualize & design effective coverage plan in assigned branch for his ASM/ SM / SSM/ DBMs
• Conceptualize & implement sales plan & sales promotion plan through ASM/ SM / SSM/ DBMs so that financial advisors get effective sales support. Develop strategies on lead fulfillment
• Provide direction & conceptualize action plans for recruitment of advisors for his branch: Has responsibility of being part of the ASM/ SM / SSM/ DBMs recruitment & has accountability for running business opportunity presentation & drive R & R initiatives in the branch
• Develop ASM/ SM / SSM/ DBMs quality through on the job training(Product knowledge/ Selling Skills etc)
• Overall responsibility of managing his team for the given branch. Responsibility for recruitment, motivation & retention.
• Review/ Monitor / Analyze sales performance & competitor activities.

Key Skills

• At least 2-4 years of Team management experience/4-6 years of sourcing experience.
• Excellent interpersonal skills
• High Energy levels
• Self driven & dynamic personality
• Excellent communication skills
• Ability to handle stress

Job Description:The Team Leader is responsible for guiding a team to achieve specific goals and objectives, ensuring effective communication, collaboration, and performance. This role requires strong leadership skills, problem-solving abilities, and a commitment to fostering a positive team environment.

Responsibilities:

• Team handling
• Attending HNI (NRI) Sales Calls
• Conversion of Sales & Recruitment from walk-in/ DTS/Orphan leads
• Attending to Email Queries / Complaints of External Customers
• Traction of leads and conversion with team on daily basis
• Tracking of New Business Logged till Issuance
• Keeping track of Persistency
• Traction on weekly basis with Team review.
• Coordinating various events and sales promotion activities
• Motivating team to achieve various contest and incentives
• Leadership and Management: Lead and motivate team members to achieve departmental goals.
• Foster a collaborative team environment that encourages open communication and trust.
• Provide guidance and support to team members in their daily tasks.

Performance Monitoring:

• Set clear performance expectations and conduct regular evaluations.
• Monitor team performance and provide feedback to improve productivity.
• Identify training needs and facilitate professional development opportunities.

Problem Solving:

• Maintain accurate records of team performance and project outcomes.
• Prepare and present reports to upper management as needed.
• Ensure compliance with company policies and procedures.

Qualifications:

• Bachelor’s degree in a relevant field. Excellent communication and interpersonal skills.
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• Ability to work under pressure and adapt to changing priorities.
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Skills:

• Strong organizational and multitasking abilities.
• Problem-solving and critical thinking skills.
• Ability to motivate and inspire team members.
• Conflict resolution and negotiation skills.

Work Environment:

• This position may involve working in an office setting or remotely, depending on company policies.
• Flexibility in hours may be required to meet team needs.

About Company:Aviva plc is a British multinational insurance company headquartered in London, England. It has about 18 million customers across its core markets of the United Kingdom, Ireland and Canada. And Aviva India, a subsidiary of the global Aviva group, is a dynamic and growing player in the Indian insurance market. We offer diverse insurance and financial solutions, emphasize innovation, and prioritize sustainability.

What working at Aviva offers:We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Why Aviva:

• Dynamic and collaborative team in a supportive and innovative work environment.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.
• Be a part of shaping the future of insurance in India.
• Wikipedia link:https://en.wikipedia.org/wiki/Aviva
• Aviva Fortune 500 Company:https://fortune.com/company/aviva/global500/
• Website:https://www.avivaindia.com/
• HR Spoc LinkedIn:https://www.linkedin.com/in/aryan-raj-76247175/
• Head office: Aviva India (HO) 401A, 4th Floor, Dlf Cyber Park, Phase II, Block A, Sector 20, Gurugram, Haryana 122002

Role And Context

Purpose:The incumbent of the role will be a part of Aviva Life Insurance, Online Sales team with responsibility for generating online business by calling on the leads given and to seek opportunities to increase business by generating new ideas.

Main responsibilities:

• Achieve CYTD/FYTD online sales target set by the management
• Identify new sales opportunities, pitching products/services and effectively work with them to bring in additional revenue
• Ability to research and become an expert on products and the competitive landscape
• Identify customers need, clarify information, convince the client to purchase
• Give feedback on leads, customers voice to manager
• Proactive towards service level timelines and quality matrix as defined in the process

Financials

• No direct financial responsibility.

Need To Do

Key Outputs:

• Sales Plan achievement
• Regular feedbacks on leads and customer voice
• Follow up with the prospects
• Maintain all service related TAT and quality/compliance parameters
• Generate new idea on increasing sales and customer experience

Relationships: Internal :

• NB, U/W

External NA Key performance indicators 

• Achieving online sales targets set by the company
• Timely delivery of all business related reports
• Ensure 100% adherence to quality and compliance

Need To Know

Qualifications:

• Graduate from a reputed institute

Skills/ knowledge

• Online Sales
• Digital Strategy
• Strategic Alliances & New Business Development
• Insurance Domain Knowledge
• Operations & Process Improvement
• Business analytics and Market Intelligence
• Should be aware of generating basic MIS

Experience 

• At least 2-4 years of Life Insurance experience is required.
• Proven track record of insurance sales and working with cross-functional teams focused on conceiving & implementing digital sale enhancement initiatives
• Candidates with experience on online sales through telephone would be preferred

Need To Be

Competencies:

• Excellent communication skills with power to convince people
• Result oriented
• Quick learner
• Proficient in MS office
• Strong presentation skills and time management