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Claim Personal Manager
Each claim is assigned to a specific Claim Personal Manager who will take care of the claim till the final settlement.  The name and contact details will be conveyed in our letters, SMS, and call. On receipt of the claim, Claim Personal Manager will call and guide claimants about the process and expected timelines of settlement.  

Help In Document Procurement
In case, you are facing any difficulty in document procurement, please write to us. We will engage our personals to procure documents on  your behalf. 

Status of your claim
We will keep you updated on claim status through Letters, calls and SMS. We request you to keep us updated with your recent communication address and contact number.
Should you have any queries or clarifications during the process of submission of the above documents, you can write to us at claims@avivaindia.com. Alternatively you contact our Customer Service Helpline number 1800-103-77-66 OR 0124-2709046