Careers at Aviva

Education: Graduation/ Post Graduate or MBA from a reputed University / Institute

Eligibility: 1-6 years of relevant experience

Main Priorities:

• Responsible for achieving Insurance premium targets through the sales distribution channels & delivery on customer retention targets
• Effectively deliver sales target month by month by managing the sales and Onboarding of customers
• Conceptualize, execute several activities in a month to generate & create good pipeline of leads for closure.
• Ensure full adherence to the sales & activity management process
• Focus on 13th & 25th months Persistency and Reinstatement Bucket

Key Skills

• Should have high relationship building quotient
• Should have capability to do reference generation from Existing customers
• Problem solving and decision-making capability
• Influencing and selling skills
• Aptitude for financial numbers
• Good knowledge of market/ business and competition for experienced candidates
• Having Two wheelers would be an added advantage

Aviva India, a subsidiary of the global Aviva group, is a dynamic and growing player in the Indian insurance market. We offer diverse insurance and financial solutions, emphasize innovation, and prioritize sustainability.

Key Responsibilities

• As an Associate Product Manager, you will collaborate closely with the Product Manager and key stakeholders to contribute to the development of the D2C Health and Wellness mobile application.
• You will work within the Agile framework to support the product development process.
• Your role will involve learning to analyze data, share insights, and evaluate the impact of changes with the team.
• Collaboration with UX/UI designers is essential to ensure a seamless user experience.
• You will participate in defining and monitoring key performance indicators (KPIs) and app performance metrics.
• The role will also involve utilizing data insights to drive product improvements and enhance the overall app effectiveness.
• Effective communication and coordination within the team will be crucial to your success.

Key Competencies

• Has the capability to drive projects to fruition, no matter how complex or ambiguous the environment.
• Thrives in a cross-functional and fast-paced, environment. Is not afraid of rolling up their sleeves and getting their hands dirty with minute details.
• Strong problem-solving skills and a willingness to learn and adapt in the product management field.
• Effective communication and collaboration within a cross-functional team.
• Eagerness to stay updated on industry trends and integrate them into product development.

Qualifications

• Ideally, an MBA from a Tier 2 college with a focus on technology or entrepreneurship.
• Strong passion for product management, technology, APIs, and generative AI, with a willingness to learn.
• Eagerness to stay updated on technology trends, especially in the start-up ecosystem.
• Effective communication skills and the ability to work within a team.
• Excellent analytical and problem-solving skills.

Why Aviva

• Dynamic and collaborative team in a supportive and innovative work environment.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.
• Be a part of shaping the future of insurance in India.

Send your profile to Sandeep Chaudhry Sandeep.Chaudhry@avivaindia.com

Reporting to: AVP – Core Apps

Formal Qualifications: Engineering/Masters degree (BE/B.Tech/MCA)

Experience: At least 3+ Years of development experience in LIFE Asia/LIFE 400

Technical Competencies & Domain

• Sound knowledge of COBOL/AS400/Smart 400/ DB2
• Experience in Insurance policy administration system – Life Asia.
• Should have production support and development experience in LIFE Asia / LIFE 400
• Excellent coding and documentation (SRS, Low Level design documents, Unit test cases etc) skills
• Should have exposure to Insurance domain
• Development & Support experience of BOs (Business Objects) and MQ will be added advantage
• Experience in resolving all types of production issues.
• Experience in coordinating with different venders for deliverables.
• Experience in driving and managing the team.
• Understanding of IT- SDLC process.
• Sound knowledge on EOD/EOM/EOY activities and processes.

Personal Attributes / Skills

• Good team player, ability to work in a team environment.
• Good knowledge of SDLC process.
• Good Interpersonal & Communication skills.
• Capability of working under high pressure, tight schedule/timelines.
• Experience in coordinating with different venders for deliverables.

Internal Interfaces

• Interaction with various business users as and when needed.
  • Business functions of various natures e.g. Operations Sales, Finance, Actuarial
• IT projects & support teams
  • IT infrastructure, EA, testing, Business Analysis, MI etc teams

Eligibility:

• Graduate / postgraduate preferably with 4 – 8 years of proven experience
• Concept selling experience & knowledge of business planning tools
• Sound understanding / Knowledge of financial services sector

Purpose:The job holder will be responsible for achieving insurance policy & premium income targets through the sales distribution channels of direct sales force for his branch.

Key Responsibilities

• Conceptualize & design effective coverage plan in assigned branch for his FLS
• Conceptualize & implement sales plan & sales promotion plan through the team of Sales Manager’s so that financial advisors get effective sales support. Develop strategies on lead fulfillment
• Provide direction & conceptualize action plans for recruitment of advisors for his branch
• Has responsibility of being part of the FLS recruitment & has accountability for running business opportunity presentation & drive R & R initiatives in the branch
• Develop the team quality through on the job training (Product knowledge/ Selling Skills etc)
• Overall responsibility of managing his team for the given branch. Responsibility for recruitment, motivation & retention
• Review/ Monitor / Analyze sales performance & competitor activities.

Key Skills

• At least 2-4 years of Team management experience/4-6 years of sourcing experience.
• Excellent interpersonal skills
• Excellent job knowledge
• High Energy levels
• Self driven & dynamic personality
• Excellent communication skills
• Ability to handle stress

Job Description: We are looking for dynamic and performance-driven professionals to join our Direct Channel team as Territory Managers for our Noida and Ahmedabad locations. The incumbent will be responsible for managing a team of 7–8 FLS, driving them to achieve monthly sales targets while ensuring high-quality business and strong persistency metrics.
This is a critical role focused on strengthening Aviva’s presence in the Direct Channel and developing a high-performing sales culture.

Responsibilities:

• Drive the team of FLS to meet and exceed monthly, quarterly, and annual sales targets
• Monitor and improve business quality and persistency metrics
• Conduct regular team reviews and performance tracking
• Build a strong performance and compliance-oriented culture within the team
• Coach, mentor, and upskill the team to ensure continuous productivity improvements
• Work closely with internal stakeholders for smooth policy issuance, customer servicing, and backend support
• Maintain a strong pipeline and ensure conversion ratios are optimized
• Identify and retain high-performing FLS and assist in their career development
• Ensure adherence to internal and regulatory compliance guidelines

Candidate Profile:

• Minimum 2–4 years of team handling experience, preferably in the Direct Channel of a life insurance company, total work experience of 7-10 years in life insurance preferably.
• Proven track record of performance in sales with a strong grasp on customer engagement and conversion
• Candidates who have been promoted internally from FLS roles and are currently managing a team will be given preference
• Strong understanding of life insurance products, persistency requirements, and quality benchmarks
• Excellent leadership, interpersonal, and communication skills
• Self-motivated, goal-oriented, and able to thrive in a fast-paced environment

Qualifications:

• Graduate (MBA preferred but not mandatory)
• Good command over English and local language

Role And Context

Purpose:The incumbent of the role will be a part of Aviva Life Insurance, Online Sales team with responsibility for generating online business by calling on the leads given and to seek opportunities to increase business by generating new ideas.

Main responsibilities:

• Achieve CYTD/FYTD online sales target set by the management
• Identify new sales opportunities, pitching products/services and effectively work with them to bring in additional revenue
• Ability to research and become an expert on products and the competitive landscape
• Identify customers need, clarify information, convince the client to purchase
• Give feedback on leads, customers voice to manager
• Proactive towards service level timelines and quality matrix as defined in the process

Financials

• No direct financial responsibility.

Need To Do

Key Outputs:

• Sales Plan achievement
• Regular feedbacks on leads and customer voice
• Follow up with the prospects
• Maintain all service related TAT and quality/compliance parameters
• Generate new idea on increasing sales and customer experience

Relationships: Internal :

• NB, U/W

External NA Key performance indicators 

• Achieving online sales targets set by the company
• Timely delivery of all business related reports
• Ensure 100% adherence to quality and compliance

Need To Know

Qualifications:

• Graduate from a reputed institute

Skills/ knowledge

• Online Sales
• Digital Strategy
• Strategic Alliances & New Business Development
• Insurance Domain Knowledge
• Operations & Process Improvement
• Business analytics and Market Intelligence
• Should be aware of generating basic MIS

Experience 

• At least 2-4 years of Life Insurance experience is required.
• Proven track record of insurance sales and working with cross-functional teams focused on conceiving & implementing digital sale enhancement initiatives
• Candidates with experience on online sales through telephone would be preferred

Need To Be

Competencies:

• Excellent communication skills with power to convince people
• Result oriented
• Quick learner
• Proficient in MS office
• Strong presentation skills and time management