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1800-103-7766

Register A Complaint

At Aviva Life Insurance, we aim to provide our customers with our best services. However, in case you face a problem or want to register a complaint, you can reach us through any of the following channels:

  • Call us at our toll free number 1800-103-7766 or 0124-2709046
  • Write to us at customerservices@avivaindia.com. For any escalations, write to complaints@avivaindia.com
  • Lodge your complaint online
  • Visit our nearest branch and meet our Grievance Officer who will assist you resolve your grievance/ lodge your complaint.
  • Write to us at our head office. Address: Aviva Life Insurance Co India Ltd, Aviva Towers, Sector Road, Opposite Golf Course, DLF Phase V, Sector 43, Gurgaon – 122003

You will receive our response within 15 calendar days from the date of receipt of your complaint.