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1800-103-7766

EMAIL US

customerservices@avivaindia.com

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At Aviva Life Insurance, we aim to provide our customers with our best services. However, in case you face a problem or want to register a complaint, you can reach us through any of the following channels:

  • Customers can call us at our toll free number: 1800-103-7766 or 0124-2709046 ; Parnters can call us at our toll free number: 1800-180-2111  
  • Customers can write to us at customerservices@avivaindia.com ; Partners can write to us at weconnect@avivaindia.com. For any escalations, write to complaints@avivaindia.com 
  • Lodge your complaint online
  • Visit our nearest branch and meet our Grievance Officer who will assist you resolve your grievance/ lodge your complaint.
  • Write to us at our head office. Address: Aviva Life Insurance Co India Ltd, 4 01-A, 4th Floor, Block A, DLF Cyber Park, Sector-20, NH-8, Gurugram, Haryana-122 016, India

You will receive acknowledgement to the complaint raised within 3 working days from the day we receive your complaint and our response within 14 calendar days from the date of receipt of your complaint.

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The name of the Aviva Product/Plan does not in any way indicate the quality of the insurance contract, its future prospects or returns. For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale. Riders are not mandatory and are available for a nominal extra cost. Please read respective rider brochure before taking a decision.

Unit Linked Life Insurance products are different from traditional insurance products and are subject to market risks. Please know the associated risks and the applicable charges from your sales representative or the intermediary or policy document issued by the insurance company. The premium paid in Unit Linked life insurance policies are subject to investment risks associated with capital markets and the NAVs of the units may go up or down based on the performance of the fund and factors influencing the capital market and the insured is responsible for his/ her decisions.

The various funds offered under Unit Linked Insurance contract are the names of the funds and do not in any way indicate the quality of these plans, their future prospects and returns. Unit Linked Funds are subject to market risks and there is no assurance or guarantee that the objective of the investment fund will be achieved. Past performance of the investment funds do not indicate the future performance of the same.

BEWARE OF SPURIOUS/FRAUD. IRDAI in not involved in activities like selling insurance policies, announcing bonus or investment of premiums. Public receiving such phone calls are requested to lodge a complaint.

Aviva Life Insurance Company India Ltd.

A joint venture between Dabur Invest Corp and AVIVA International Holding limited

Registered Office

  • 2nd floor,
  • Prakashdeep Building,
  • 7 Tolstoy Marg,
  • New Delhi - 110001
  • Delhi, India

Corporate Office

  • 401-A, 4th Floor,
  • Block A, DLF Cyber Park,
  • Sector-20, NH-8, Gurugram,
  • Haryana-122 016, India.
  • Insurance is the subject matter of the solicitation.
  • IRDAI Reg No. 122  |  CIN : U66010DL2000PLC107880
  • UIN:  122L107V04

Aviva Trade logo displayed above belongs to Aviva Brands Limited and is use Insurance Company India Limited under License.

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