Register A Complaint
At Aviva Life Insurance, we aim to provide our customers with our best services. However, in case you face a problem or want to register a complaint, you can reach us through any of the following channels:
- Call us at our toll free number 1800-103-7766 or 0124-2709046
- Write to us at firstname.lastname@example.org. For any escalations, write to email@example.com
- Lodge your complaint online
- Visit our nearest branch and meet our Grievance Officer who will assist you resolve your grievance/ lodge your complaint.
- Write to us at our head office. Address: Aviva Life Insurance Co India Ltd, Aviva Towers, Sector Road, Opposite Golf Course, DLF Phase V, Sector 43, Gurgaon – 122003
You will receive our response within 15 calendar days from the date of receipt of your complaint.