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In the unfortunate event of a critical illness, hospitalisation, disability or death, please contact our Customer Services Helpline at 1800-180-2266 or write to us at:
Claims Department Aviva Life Insurance Company India Ltd.Aviva Tower, Sector 43,Opposite DLF Golf Course,Gurgaon - 122 003
Alternatively, to inform us about a death claim click here.
Making a Claim Here is a simple step by step procedure to be followed when you make a claim.
Complete the appropriate form depending upon which claim is to be made. Different forms are to be filled for claims against riders, death, hospital cash benefit, group term insurance and gratuity. All details with respect to client id, policy number, policy holder name, etc should be duly filled.
Based on the claims made, appropriate documents need to be provided. Documents can be submitted in original or photocopies, attested by a Gazetted officer, Magistrate, Tahsildar or police Sub-inspector.
Incase of hospitalization or medical related claims, produce all medical bills and medical report issued by the attending physician qualified under law to issue such a report.
Once the form is completed and documents are in place, submit them at the nearest branch office. Alternatively, you can also send us your documents by post to:
Claims Department Aviva Life Insurance Company India LimitedAviva Towers, Sector 43,Opposite DLF Golf Course,Sector 43, Gurgaon 122003
If you have an Investment Plan, submit the original policy document along with a copy of the death certificate. For all other plans the list of documents are as follows
Description of each document can be referred through claim's handouts.
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