LiveMint: Aviva introduces premium payment option via phone
Date: 16-Feb-2010
LiveMint.com
Aviva introduces premium payment option via phone
The payment process confirms the transaction verbally and sends a SMS confirmation to the customer’s mobile number
PTI
New Delhi: Private sector insurer Aviva Life Insurance on Tuesday launched a facility which would enable customers to pay premium through phone.
Aviva has integrated its system wherein a customer can make premium payment by using the credit card and feeding in the essential details of their policy, the insurer said in a statement.
The payment process confirms the transaction verbally and sends a SMS confirmation to the customer’s mobile number, it said.
The increasing telephone and credit card penetration allows the company to provide increased convenience to customers, it said.