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Let us help you find a plan

Choosing the right plan is essential to ensure that you are adequately covered against all odds. We help you choose a right mix of plans based on your needs to help you achieve your financial goals.

  

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Existing Customers

Premium payment

Our premium payment options ensure your convenience, no matter where you are.
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Making a claim

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Manage your policy

  • Pay premium
  • Switch funds / Redirect premium
  • Policy servicing
  • Policy details on SMS
  • Policy statements

General enquiries

Toll free Number: 1800–180–2266

Email: customerservices@avivaindia.com

SMS : Send 'ASK AVIVA' to 5676737

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Customer Service

Download Forms
Policy Servicing Forms:
To make changes in Customer Details
Name Change (Pdf, 417 kb) Download
Address/Telephone Change (Pdf, 417 kb) Download
Nominee Change/Addition (Pdf, 417 kb) Download


To make changes in Policy Details
Switch/Redirection of funds (Pdf, 417 kb) Download
Mode Change (Pdf, 417 kb) Download
Frequency Change (Pdf, 417 kb) Download
Change in Cover Level (Pdf, 417 kb) Download


To surrender your Policy
Surrender Request Form (Pdf, 76 kb) Download
NEFT Mandate for Surrender Refund (Pdf, 20 kb) Download


To Reinstate your Policy
Declaration of Good Health for NNU Policies(Pdf, 127 kb) Download
Declaration of Good Health for NUP Policies(Pdf, 133 kb) Download


To get Duplicate Policy
Duplicate Policy Request Form (Pdf,417 kb) Download

Claim Forms:
Claim Form - Death Download
Claim Form - Hospital Cash Benefit Download
Claim Form - Group Term Insurance Download
Claim Form - Gratuity Download
Claim Form - Critical Illness & Permanent Disability Download
Claim Form - Employer Questionnaire Download
Claim Form - Last Medical Attendant Report Download
Claim Form - Existence certificate for Annuitants Download
Claim Form - Existence certificate for Income Benefit Rider Download


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