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Claims
In the unfortunate event of a critical illness, hospitalisation, disability or death, please contact our Customer Services Helpline at 18001802266 or write to us at:

Claims Department
Aviva Life Insurance Company India Ltd.
Aviva Tower, Sector 43,
Opposite DLF Golf Course,
Gurgaon - 122 003

Please Note:
  • All the documents submitted to us should be in Original or photocopies attested by a Gazetted Officer, SEM, Magistrate or a person of local standing Sarpanch, Talathi, Tahsildar or Police Sub-Inspector.

  • All medical reports, documents and certification shall be issued by the attending physician and who is qualified to provide such document / certification according to the laws of India.

  • In addition to above documents requirements, Aviva reserves the right to ask for more documents / information, medical examination/tests and autopsy as may be required in consideration of the claim.

  • Notification of claim, submission of claim forms and / or claim documents to the Company shall not be construed as an admission of liabilities of the Company. No agent is authorized to admit any liabilities on behalf of the Company, nor to alter this list of documents or any claims requirements called for by the Company.
 
     
     
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